Kendra requires Outbound mail authentication to insure only users with a valid account with Kendra can send mail.  It will only work with the valid e-mail account and password issued for your Kendra mail account.

Since Netscape creates separate settings for each personality, it automatically activates outbound authentication.

Use the links below to set up outbound mail authentication:

• How to Enable SMTP Authentication for Windows Mail (Vista)
• How to Enable SMTP Authentication for Windows Live Mail
• How to Enable SMTP Authentication for Outlook Express and Outlook 98/2000 for Windows
• How to Enable SMTP Authentication for Outlook XP/2002/2003
• How to Enable SMTP Authentication for Outlook 2007
• How to Enable SMTP Authentication for Windows Eudora 5 & 6
• How to Enable SMTP Authentication for Macintosh Eudora 5 & 6
• How to Enable SMTP Authentication for Macintosh OS X Mail
• How to Enable SMTP Authentication for Entourage
• How to Enable SMTP Authentication for Netscape 7
• How to Enable SMTP Authentication for Mozilla Thunderbird Mail

1. Open Windows Mail.
2. From the Tools menu select Accounts. The Internet Accounts box appears.
3. Click on the Kendra account to highlight it, then click the Properties button on the right. The mail account properties appear.
4. Select the Servers tab.
5. In the box marked Outgoing mail (SMTP) the entry should be mail.kendra.com
6. Under the Outgoing Mail Server section check the box My server requires authentication and click the Settings.. button.  The Outgoing Mail Server box appears.
7. Click the circle-box Log on using and in the Account name field enter your email address, and then enter the password for this email account.
8. Check the box Remember password.
9. Click OK to close the Outgoing Mail Server box. 
10. Select the Advanced tab.
11. In the box marked Outgoing mail (SMTP) the entry should be 587
12. Click OK to close the Properties box.  Click the Close button. SMTP authentication has now been enabled.

1. Open Windows Live Mail.
2. From the Tools menu select Accounts. The Internet Accounts box appears.
3. Click on the Kendra account to highlight it, then click the Properties button on the right. The mail account properties appear.
4. Select the Servers tab.
5. In the box marked Outgoing mail (SMTP) the entry should be mail.kendra.com
6. Under the Outgoing Mail Server section check the box My server requires authentication and click the Settings.. button.  The Outgoing Mail Server box appears.
7. Click the circle-box Log on using and in the Account name field enter your email address, and then enter the password for this email account.
8. Check the box Remember password.  
9. Click OK to close the Outgoing Mail Server box. 
10. Select the Advanced tab.
11. In the box marked Outgoing mail (SMTP) the entry should be 587
12.  Click OK to close the Properties box.  Click the Close button. SMTP authentication has now been enabled.

SMTP Authentication for Outlook Express and Outlook 98/2000 for Windows

1. Open Outlook Express or Outlook 98/2000. 
2. From the Tools menu select Accounts. The Internet Accounts box appears.
3. Select the Mail tab. Your email account appears, usually labeled mail.kendra.com.
4. Click on the account mail.kendra.com and click the Properties button on the right. The mail.kendra.com properties appear.
5. Select the Servers tab.
6. In the box marked Outgoing mail (SMTP) the entry should be mail.kendra.com
7. Under the Outgoing Mail Server section check the box My server requires authentication and click the Settings.. button.  The Outgoing Mail Server box appears.
8. Click the circle-box Log on using and in the Account name box enter your email address, and then enter the password for this email account.
9. Check the box Remember password.
10. Click OK to close the Outgoing Mail server box.  
11. Select the Advanced tab.
12. In the box marked Outgoing mail (SMTP) the entry should be 587
13.  Click OK to close the mail.kendra.com  Properties box.  Click the Close button to close the Internet Accounts box.  SMTP authentication has now been enabled.

SMTP Authentication for Outlook XP/2002/2003

1. Open Outlook. 
2. From the Tools menu, select Email Accounts. The Email Accounts box appears.
3. Verify that the circle-box View or change existing email accounts is selected and click Next.
4. Your email account appears, usually labeled mail.kendra.com.
5. Click on your Kendra email account, usually labeled mail.kendra.com, and click the Change button on the right. The Internet Email Settings appear.
6. Under the Server Information section, in the box marked Outgoing mail server (SMTP), the entry should be mail.kendra.com
7. Click the button More Settings... in the lower right-hand corner.  The Internet Email Settings box appears.
8. Click the Outgoing Server tab.
9. Click the circle-box My outgoing server (SMTP) requires authentication, and verify that the circle-box Use same settings as my incoming mail server is selected.   
10. Select the Advanced tab.
11. In the box marked Outgoing server (SMTP) the entry should be 587
12. Click OK to close the Internet Email Settings box. 
13. IMPORTANT: Do NOT use the "Test Account Setting..." button to test the settings.  This will fail. 
14. Click the Finish button to close the Email Accounts box.  SMTP authentication has now been enabled.
15. To test the account, you may send an email to your email address.

SMTP Authentication for Outlook 2007

1. Open Outlook 2007
2. From the Tools menu select Account Settings. The Account Settings box appears.
3. Verify that the E-mail tab is selected. Your email account appears, usually labeled mail.kendra.com.
4. Click on the account to highlight it, and click on the Change icon above it. The Internet E-mail Settings appear.
5. Under the Server Information section, in the box marked Outgoing mail server (SMTP) the entry should be mail.kendra.com
6. Click the button More Settings... in the lower right-hand corner. The Internet Email Settings box appears.
7. Click on the tab Outgoing Server.
8. Click the check box My outgoing server (SMTP) requires authentication, and verify that the circle-box Use same settings as my incoming mail server is selected.   
9. Select the Advanced tab.
10. In the box marked Outgoing server (SMTP) the entry should be 587
11. Click OK to close the Internet Email Settings box.
12. IMPORTANT: Do NOT use the "Test Account Setting..." button to test the settings. This will fail.
13. Click the Finish button to close the Internet E-mail Settings box. Click the Close button to close the Account Settings box.  SMTP authentication has now been enabled.

SMTP Authentication for Windows Eudora 5 & 6

1. Open Eudora version 5 or version 6.
2. From the Tools menu select Options. The Options box appears.
3. In the Category box on the left select the icon Sending Mail.
4. In the box marked SMTP server the entry should be mail.kendra.com
5. Verify that the check-box Allow authentication is checked. 
6. In the Category box on the left select the icon Ports.
7. In the box marked SMTP Port (25) the entry should be 587
8. Click OK.  SMTP authentication has now been enabled.

SMTP Authentication for Macintosh Eudora 5 & 6

1. Open Eudora version 5 or version 6.
2. From the Special menu select Settings. The Settings box appears.
3. In the box on the left select the icon Sending Mail.
4. In the box marked SMTP Server the entry should be mail.kendra.com
5. Verify that the check-box Allow authentication is checked. 
6. In the Category box on the left select the icon Ports.
7. In the box marked SMTP Port (25) the entry should be 587
8. Click OK.  SMTP authentication has now been enabled.

SMTP authentication for Macintosh OS X Mail

1. Open MAIL.
2. From the MAIL menu, select Preferences. Select the Accounts icon and click on your email account under the Description heading.  Click on the Edit button on the right.  The Account Information appears. 
3. In the Outgoing Mail Server section, click on the double arrows and select Add Server.. from the menu. The SMTP Server Options box appears.
4. In the Outgoing Mail Server box, the entry should be mail.kendra.com 
5. In the Authentication box,  click on the double arrows and select MD5 Challenge-Response.
6. In the User Name box, enter your email address.  In the Password box, enter your password for this email address.
7. Click OK to return to the Account information page. In Outgoing Mail Server section, click on the double arrows and select mail.kendra.com . Note that it will have your email address listed.
8. The Outgoing Mail Server entry should now show mail.kendra.com followed by your email address.
9. Click OK to close and then close the Accounts box by clicking the red button.  SMTP authentication has been enabled.

SMTP Authentication for Entourage

1. Open Entourage.
2. From the Tools menu, select Accounts.
3. Click once on the name of the account you wish to edit. This will highlight the account.
4. Click on the Edit button at the top of the Accounts window. DO NOT click on the edit menu at the very top of the screen.
5. In the Account Settings tab at the bottom of the Edit Account window, the entry should be  mail.kendra.com in the SMTP server box.
6. Click on the Click here for advanced sending options button underneath the SMTP server box.
7. Place a checkmark in the box next to Override default SMTP port and enter 587
8. Place a checkmark in the box next to SMTP server requires authentication.
9. Click on the very small close box in the upper-left corner of this settings window to close it.
10. Click the OK button to close the Edit Account window, and then close the Accounts window. SMTP authentication has been enabled.

1. Open Netscape 7.x Mail. From the Edit menu select Mail & Newgroups Account Settings. The Account Settings box appears.
2. In the white area on the left, select the entry Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings appear on the right.
3. In the Server Name box the entry should be mail.kendra.com
4. Verify the Port box is 587
5. Verify that the Use name and password box is checked. Click on the box to check it, if it is not checked.
6. In the User Name box enter your email address.
7. Click the OK button on the bottom. Authentication has now been enabled. Please note, you will be prompted for your password the first time that you send email. Be sure to check the box Use Password Manager to remember the password, to avoid having to enter it every time that you send email.

SMTP Authentication for the Mozilla Thunderbird Mail client for both Windows and Macintosh computers.

1. Open Thunderbird Mail. From the Tools menu select Account Settings. The Account Settings box appears.
2. In the white area on the left, select the entry Outgoing Server (SMTP). The Outgoing Server (SMTP) Settings appear on the right.
3. In the Server Name box the entry should be mail.kendra.com
4. In the Server Name box click on mail.kendra.com to highlight it, then click on Edit.
5. Verify the Port box is 587
6. Verify that the Use name and password box is checked. Click on the box to check it, if it is not checked.
7. In the User Name box enter your email address.
8. Click the OK button on the bottom. Authentication has now been enabled. Please note, you will be prompted for your password the first time that you send email. Be sure to check the box Use Password Manager to remember the password, to avoid having to enter it every time that you send email.